FAQ's

General Information

Who are the FxFins Group?

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What services are offered by FxFins?

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What tradable products are available at FxFins?

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What is Forex?

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Deposit

How do I fund my account?

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I wired funds to my iFOREX account from my bank account. How long does it take to appear in my account?

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How will my credit card deposits appear on my card's statement?

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Why am I getting a deposit failure notification?

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Technical Issues

Can I trade on my mobile device?

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Changing the date and time settings on my PC

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I cannot see the charts. How do I solve this?

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Training and Educational Material

Can you provide a simple example of how online trading works?

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Why can’t I access the tutorial lessons?

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Opening an Account

What are the different accounts offered by FxFins?

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What are the registration fees?

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How do I register and open an account at FxFins?

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Password & Login

I forgot my password. How can I retrieve it?

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How do I change my current password?

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How do I login to my account?

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A market that attracts about $5.2 trillion in daily volume, recognised as world’s largest market, accessible globally 24 hours a day - that is exactly what the Currency and Forex market is made up of. The advantage of small margin requirements and lower entry barriers makes it an important part of a retail investor’s portfolio.

Company

Service

Community

Risk Warning : An investment in derivatives may mean investors may lose an amount even greater than their original investment. Anyone wishing to invest in any of the products mentioned should seek their own financial or professional advice. Trading of securities, forex, stock market, commodities, options and futures may not be suitable for everyone and involves the risk of losing part or all of your money. Trading in the financial markets has large potential rewards, but also large potential risk. You must be aware of the risks and be willing to accept them in order to invest in the markets. Don’t invest and trade with money which you can’t afford to lose. Forex Trading are not allowed in some countries, before investing your money, make sure whether your country is allowing this or not.

Legal :The objects of the company are all subject matters not forbidden by International Business Companies (Amendment and Consolidation) Act in particular but not exclusively all commercial, financial, lending, borrowing, trading, service activities and the participation in other enterprises as well as to provide brokerage, training and managed account services in currencies, commodities, indexes, CFDs and leveraged financial instruments.